Legal

Cookie Policy

Last updated: 03/07/2025

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, enabling functionality, and helping us understand how you use our site in accordance with UK data protection laws including the Privacy and Electronic Communications Regulations (PECR).

2. How We Use Cookies

We use cookies for several purposes:

  • Essential cookies: These are necessary for the website to function properly
  • Performance cookies: These help us understand how visitors interact with our website
  • Functionality cookies: These remember your preferences and choices
  • Marketing cookies: These are used to deliver relevant advertisements (with your consent)

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for you to browse our website and use its features. Without these cookies, services you have asked for cannot be provided. These cookies do not require your consent under UK law.

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve how our website works and optimize user experience.

Functionality Cookies

These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.

Marketing Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They may be set by us or by third-party providers whose services we use on our website.

4. Third-Party Cookies

We may use third-party services that set cookies on our website, including:

  • Google Analytics: For website performance analysis
  • Payment processors: For secure payment processing
  • Social media platforms: For social sharing functionality
  • Booking platforms: For reservation management

These third parties have their own privacy policies and cookie policies, which we encourage you to review.

5. Cookie Duration

Cookies may be stored for different periods:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Remain on your device for a set period or until manually deleted
  • Performance cookies: Typically stored for up to 2 years
  • Marketing cookies: May be stored for up to 13 months

6. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Accept only first-party cookies
  • Delete cookies when you close your browser
  • Have your browser notify you when a cookie is sent

Cookie Banner

When you first visit our website, you'll see a cookie banner where you can choose which types of cookies to accept. You can change these preferences at any time by accessing our cookie settings in the website footer.

7. Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to function properly. Disabling other types of cookies may result in a less personalized experience.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify users of any significant changes by posting the updated policy on our website with a new "last updated" date.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Data Protection Team

Email: privacy@boatstay.com

Address: Marina Bay, San Francisco, CA

You can also contact the Information Commissioner's Office (ICO) if you have concerns about how we handle cookies and your personal data.