Legal

Terms of Service

Last updated: 03/07/2025

1. Agreement to Terms

By accessing and using Boatstay's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services. These terms are governed by English law and subject to the exclusive jurisdiction of English courts.

2. Description of Service

Boatstay operates as a platform connecting boat owners with guests seeking unique accommodation experiences. We facilitate bookings but are not responsible for the actual provision of accommodation or services by boat owners.

3. User Responsibilities

Guests

  • Provide accurate and complete booking information
  • Comply with boat rules and local regulations
  • Report any issues or damages promptly
  • Respect the property and other guests
  • Ensure all guests meet age and safety requirements

Boat Owners

  • Provide accurate descriptions and photos of your boat
  • Maintain appropriate safety standards and certifications
  • Honour confirmed bookings and availability
  • Comply with local licensing and tax requirements
  • Maintain appropriate insurance coverage

4. Booking and Payment Terms

  • All bookings are subject to availability and owner acceptance
  • Payment processing is handled by secure third-party providers
  • Cancellation policies are set by individual boat owners
  • Boatstay may charge service fees as outlined during booking
  • Refunds are processed according to the applicable cancellation policy

5. Safety and Insurance

While we encourage high safety standards:

  • Boat owners are responsible for maintaining safety equipment and certifications
  • Guests participate in boat stays at their own risk
  • We recommend guests obtain appropriate travel insurance
  • Emergency procedures should be clearly communicated by boat owners
  • Any safety concerns should be reported immediately

6. Limitation of Liability

To the fullest extent permitted by English law, Boatstay shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount of service fees paid to us in connection with the relevant booking.

7. Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit unlawful acts
  • To violate any international, national, or local regulations
  • To transmit or procure malicious software or code
  • To harass, abuse, or harm others
  • To submit false or misleading information
  • To infringe upon intellectual property rights

8. Intellectual Property

The Boatstay platform, including its design, functionality, and content, is protected by copyright, trademark, and other intellectual property laws. Users retain rights to content they upload but grant us a licence to use such content for platform operations.

9. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective when posted on our website. Continued use of our services after changes constitutes acceptance of the new terms.

11. Dispute Resolution

Any disputes arising from these terms or use of our services shall be resolved through English courts. We encourage users to contact us first to resolve any concerns amicably.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Boatstay Legal Department

Email: legal@boatstay.com

Address: Marina Bay, San Francisco, CA